Useful resources and organisations across Australia that can provide support and assistance for people on Newstart


Computer skills/ limited education

  • Learn Local – Learn local are government registered organisations providing training programs to help you return to study, learn a new skill or get a job

  • WIRE – Women’s Information Referral Exchange – provide free internet and computer tutoring and employment and career workshops. They can also refer women to support services in the local area. Call 1300 134 130

  • Local Library – Most local libraries also provide a range of free computer courses



Employment Support

  • Working for Everyone – Employment support for mature age job seekers. Hear the stories of mature age job seekers, understand how work has changed and access tools to support job seeking



Financial stress

  • National Debt Helpline or call 1800 007 007 – Not-for-profit service to help Australian’s tackle debt problems including free financial counselling

  • Access for Everyone – A program designed by Telstra for people on a low income, or facing financial hardship to maintain telecommunications access

  • Housing Support – Information about government support for those in need of affordable housing




  • Access for Everyone – A program designed by Telstra for people on a low income, or facing financial hardship to maintain telecommunications access



Mental well-being

Contact your GP to discuss how your feel and what is the most suitable support you need

  • Sane – Call 1800 187263 or use online chat

  • Grow Australia – Call 1800 558 268 – access mental wellness programs and free face-to-face support groups

  • Mind Australia – One of the leading providers of mental health services in Victoria

  • Reach Out – internet service for young people that provides information, support and resources



Physical illness/injury

  • Work Safe – Advice for injured workers explaining the WorkSafe scheme, worker’s entitlements and information on returning to work


  • Australian Job Search Website – Find a DES (Disability Employment Services) Provider with specialist knowledge supporting people with an injury or disability

  • Work Focus – provides employment services for injured workers



Professional clothing



Social Isolation

  • Neighbourhood houses have organisations in every State. It is a community centre bringing people together and supporting them through various issues

  • Local libraries can be a great place to attend social activities and be part of your local community


  • Mensheds in Australia are the largest male based community development organisations. Find the closest one to you on the website



Transport issues

Find a public transport journey planner in your state:




  • Goodcompany is a corporate workplace giving and volunteering website that matches prospective volunteers with volunteering opportunities:

Each State has specific websites that can be useful:



Young People

  • Youthlaw is Victoria’s state-wide free community legal centre for young people under the age of 25. They have a drop-in service in Melbourne CBD and various outreach locations.

  • Detour works with young people aged 12–24 who are dealing with problems at home and feel they need to move out or who have recently left home and are having trouble finding a secure place to live.

  • Frontyard youth drop in service that provides integrated services to address the physical, social and emotional needs of young people aged between 12 and 25 years who spend time in Melbourne's CBD.


Please get in touch if there are other additional resources appropriate for this list.